SHipping, Return & Refund Policy

Shipping Policy – Feather Zone

• By reading this information, you agree, understand and confirm that the details provided by you for availing of services from us — Name, valid Address and Contact details — are correct and accurate. We will not use or share this information with any third party unless authorized by you or required for fraud verification, law, regulation or court order. The customer will be liable for their order as soon as the order has been confirmed/dispatched.
• We are committed to delivering your order accurately, in good condition, and always on time. On placing your order, you will receive a confirmation email containing a summary/invoice of the order. You can track your order, or reach us at the contact details below:
  
  • Phone: 9053555701
  • Email: care@featherzone.in
  • Location: Panipat, Haryana, India
• Feather Zone offers Free Shipping across India on all orders. We ship most orders within 3–7 business days of the order being placed. In some cases, delivery may take a little longer depending on the destination, transportation and weather conditions.
• To ensure your order reaches you quickly and in good condition, we ship only through trusted and reputed courier partners.

Return & Refund Policy – Feather Zone

• At Feather Zone, we offer an Easy 7-Day Return policy. The following conditions apply:
• The product can be returned within 7 days of delivery.
• Only unused and undamaged products will be accepted for return, in their original packaging.
• A valid reason for return must be provided and communicated to us at the number below.
• If you want to exchange the product or need any clarification, please contact us at the number below.
• The customer is responsible for the return shipping cost, which is non-refundable.
• – The product, along with its original Invoice, must be sent to our return address (please contact us to confirm the address before shipping):
• Feather Zone, Panipat, Haryana, India
• The refund process will begin once we receive the product and it passes inspection confirming it is new and in perfect condition. The full amount will be refunded only if the product is returned unused, undamaged, and in proper packaging.
• Refunds are processed within 3 working days after the product is received at our address. Payments made by Cheque or DD may take a few extra days to reach your billing address.
• This policy applies only to customers within India; due to high international shipping costs, we are unable to offer exchanges, returns or refunds to international customers.
• Contact for Returns/Exchange: